2 Peachtree Street, NW, 33rd Floor
Atlanta, Georgia 30303
1-866-552-4464 (Option 4)

GeorgiaCares Program: State Health Insurance Assistance Program (SHIP) and Senior Medicare Patrol (SMP)

GeorgiaCares is a public-private partnership, administered by the Georgia Department of Human Services (DHS) Division of Aging Services (DAS). GeorgiaCares is a volunteer-based program that provides free, unbiased and factual information and assistance to Medicare beneficiaries and their caregivers with health and drug plans. GeorgiaCares is the State Health Insurance Assistance Program (SHIP) and Senior Medicare Patrol (SMP) for Georgia.

GeorgiaCares helps people with Medicare understand their benefits, make informed decisions about health care options and provide ways to protect themselves from Medicare fraud, error and abuse. 

  • GeorgiaCares counseling services are free.
  • GeorgiaCares provides non-biased opinions.
  • GeorgiaCares is not affiliated with any insurance company.
  • GeorgiaCares does not sell or solicit any type of insurance.
  • GeorgiaCares counselors can help people with Medicare:
      • Understand your health plan choices
      • Enroll in a Medicare plan that meets your needs
      • Review Medicare Summary Notice(s)
      • Review Explanation of Benefits
      • Sort through medical bills and assist in filing Medicare claims and appeals
      • Help you apply for financial assistance programs to reduce Medicare out-of-pocket expenses

"We would be lost without this program."

- Rachel McGoogan, Maria and Isaac
Vargas, Medicare beneficiaries

Local assistance is available for health insurance related issues including Medicare, Medicaid, prescription drug assistance programs, financial assistance programs, long-term care insurance and healthcare error, fraud and abuse. The GeorgiaCares program is statewide. Services are provided through ten (10) Area Agencies on Aging (AAA) and the Georgia Legal Services Program (GLSP) in the Atlanta metro area. For information on one-on-one counseling sessions or community education events in your area, call 1-866-552-4464 (Option 4).

How You Can Help

 GeorgiaCares Volunteer Counselor

Volunteer Opportunities

Are you interested in helping seniors and individuals with a disability but feel like you don’t have enough time? GeorgiaCares has multiple volunteer opportunities to fit your busy schedule. You can make a difference for people with Medicare. 

Learn more about how you can help.


 Suspected Medicare Fraud

Senior Medicare Patrol (SMP)

Medicare fraud results in higher healthcare costs for everyone. If you suspect errors, fraud or abuse, report it immediately by calling the GeorgiaCares (SMP). You will protect other people from becoming victims and help to save your Medicare benefits. 

Learn more about preventing fraud.

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News and Updates

G.R.E.A.T. Newsletter
December 2017 (Archive)

Open Enrollment Extended

Due to the recent hurricanes, CMS has announced a Special Enrollment Period that extends Medicare Open Enrollment through Dec. 31st for beneficiaries in Georgia, 4 other states, and 2 U.S. territories.

Read more about the announcement here.

Medicare Rates for 2018
Premium and Deductible Rates

Medicare Open Enrollment  (OEP)
Oct. 15 - Dec. 7  (Extended 12/31)
5 Things You Need to Do

GeorgiaCares OEP Events

2018 Medicare & You Handbook
The new Medicare & You Handbook is now available.

Social Security Numbers will be removed from Medicare cards to prevent fraud, fight identity theft, and keep taxpayer dollars safe. You can see the new card here. The Federal Trade Commission (FTC) has also released information on potential scams related to the new cards. 

Be sure to "Guard Your Card" and watch the video below for more information.